RECORDED ON Aug 22, 2024
EDGE ENCORES - Building Digital Relationships Through Partnership
EDGE ENCORES - Building Digital Relationships Through Partnership
Progressive, consumer-centric credit unions are leveraging fintech partnerships to deepen relationships with modern members. One of the ways cooperatives and fintechs achieve this together is through the delivery of a unified digital member experience. In this session, Michigan State University Federal Credit Union’s Chief Digital Strategy & Innovation Officer, Ben Maxim, will lay out real-world results and data from MSUFCU’s own piloting of various fintechs. Deployed through The Lab at MSUFCU, the credit union’s hub for innovation, each pilot offers lessons to be learned about seamless fintech integration and the digital member experience.
SPEAKER FROM THIS SESSION
Ben Maxim – Chief Innovation Officer at Michigan State University Federal Credit Union (MSUFCU)